PTC Connected Service Parts Management

Utilize Data from Connected Assets to More Accurately Forecast and Plan Service Parts Demand

How often do you try to determine the location of assets or the size of your install base? How much more accurate could your parts forecast be if you could take advantage of asset specific performance data? Without a Connected Service Parts Management solution your only option is to base parts forecasting on historical and aggregated failure and usage data.

Quantifying ROIThe Business Case for Internet of Things Initiatives

If someone asked you to create an ROI model for an investment in Internet of Things (IoT) connectivity, where would you start? In this white paper, you'll find IoT value propositions and an ROI model for building a business case and tracking results related to IoT initiatives. Learn more »


What if you could:

  • See all your assets, where they are located and how they are performing?
  • Ensure that a part will be available long before the equipment shows signs of failure?
  • Forecast and plan parts demand across a fleet or group of assets?
  • Use causal forecasting to improve asset up-time and performance?

Today you can!

PTC Connected Service Parts Management enables visibility to the connected install base including asset location and utilization. Performance data from the connected assets is collected and organized to calculate accurate predictive spare part demand forecasts using install base / causal techniques. The solution leverages the power of IoT by combining information from connected devices and other sources (e.g. engineering data) to feed causal values and product rollout information to PTC’s Service Parts Management software. PTC Connected Service Parts Management leverages power of IoT by collecting, transforming and organizing data reported directly by equipment in the field.

PTC’s smart connected service solutions help companies generate unprecedented value for their organization and their customers by redefining the service business model.

Want to learn more about PTC Service Parts Management Solution? Explore the benefits.